Choosing a painting company in Oregon can be a daunting task with so many options available. But what truly differentiates one painting service from another? In an exclusive video interview, our very own Parker Smith sheds light on this question. In this blog post, we’ll delve into the key takeaways from that discussion and explore our unique 4 Step Process that sets us apart.
Watch the full video interview with Parker Smith below to gain a deeper understanding of the Smith and Company Painting difference.
Understanding the 4-Step Process
Every painting project is unique, and understanding the journey from start to finish is crucial for our clients. At Smith and Company Painting, we’ve streamlined this journey into a comprehensive 4 Step Process. This process ensures transparency, professionalism, and the highest quality of service at every stage. Let’s delve into each step:
Step 1: Job Assessment and Pricing
- Online Calendar: We offer an easy-to-use tool for scheduling appointments with us at your convenience.
- Confirmation and Reminder: Upon booking, you’ll receive a confirmation email and a friendly reminder via email and text.
- Punctual Arrival: Trust us to be on time for your scheduled appointment.
- In-depth Discussion: We provide a platform for you to guide us through your project, allowing us to answer all your questions and understand your needs.
- Detailed Assessment: Expect us to take photos and measurements, ensuring a thorough understanding of the tasks at hand.
- Transparent Pricing: We pledge to provide pricing either during our meeting or within 48 hours via email.
Step 2: Pre-Job Organizing
- Onboarding Process: Upon proposal acceptance, our team promptly begins the onboarding process.
- Internal System: Your job gets systematically loaded into our workflow.
- Clear Timeline: We provide an approximate timeline or a firm date based on your preference.
- Color Preferences: We collect your chosen color scheme for the project.
- Meet Your Crew Leader: A formal introduction to your project’s crew leader is made via email.
Step 3: Production Process
- Start Date Confirmation: As your project’s kickoff date nears, we’ll get in touch to confirm the start date and time.
- Day One: Expect our team to arrive on time and ready to begin the transformation.
- Orderly Setup: We initiate by setting up our supplies and materials, then proceed with the preparation work.
- Clean Workspace: At the end of each day, we’ll organize our supplies and maintain a tidy workspace.
- Daily Updates: Our crew leader keeps you informed about the progress and future plans for your project.
Step 4: Job Finalization
- Final Walkthrough: On the final day, our crew reviews the finished project with you, ensuring your satisfaction and noting any touch-ups if required.
- Final Invoice: Upon job completion, we’ll draft and send the final invoice through QuickBooks.
- 5 Star Google Review: We value your feedback and invite you to share your experience with us via a Google review.
- Word of Mouth: We thrive on happy customers sharing their positive experiences. Your referrals make up 85% of our work and are greatly appreciated.
Choosing a painting company is more than just finding someone to apply a coat of paint. It’s about partnering with professionals who understand your vision, offer guidance, and deliver exceptional results.
At Smith and Company Painting, we embody these principles, making us the top choice for all your painting needs in Oregon.
Ready to transform your space? Contact us today!